FAQ

Frequently Asked Questions

When will my order ship?

 

 

 

 

All orders are processed within 2–5 business days. Once shipped, you will receive tracking information by email.

Do you offer refunds or exchanges?

Due to the limited nature of our releases, all sales are final unless the item is defective or incorrect. Please review our Refund Policy for more details.

How do I know what size to order?

Sizing information is provided on each product page. If you have questions, contact us before placing your order.

Do you ship internationally?

Yes. International shipping is available to select countries. Delivery times vary based on location.

What if my package is lost or stolen?

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly.

How can I contact customer support?

For all inquiries, contact:

support@billionairesoon.com

We aim to respond within 24–48 business hours.

Will items be restocked?

Some items may be restocked in limited quantities. Others may never return. Follow us on social media for updates.

How do I care for my items?

 

 

 

Care instructions are provided on each product page. We recommend spot cleaning and proper storage.